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Essentials of Fire Department Customer Service

  • Buy New: $34.75
  • as of 2/18/2018 11:01 UTC details
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New (14) Used (15) from $34.75
  • Seller:Firefighters Bookstore
  • Sales Rank:93,568
  • Languages:English (Published), English (Original Language), English (Unknown)
  • Media:Spiral-bound
  • Number Of Items:1
  • Edition:1st
  • Pages:131
  • Shipping Weight (lbs):0.85
  • Dimensions (in):8.8 x 0.5 x 11.3
  • Publication Date:March 1, 1996
  • ISBN:0879391278
  • EAN:9780879391270
  • ASIN:0879391278
Availability:Usually ships in 1-2 business days

  • Used Book in Good Condition

Editorial Reviews:
by: Alan Brunacini ©1996 Published by: IFSTA The first of its kind, this text explains the application of common-sense customer service concepts to the fire service. Written in a humorous conversational style, Chief Alan Brunacini of the Phoenix Fire Department provides the reader with an enjoyable reading experience and vital information on how we can better serve our customers. Essentials of Fire Department Customer Service is basic reading for every firefighter, officer, and administrator.. ISBN #0879391278 Essentials of Fire Department Customer Service Published by: IFSTA

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