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Spectacular Support Centers

  • Buy New: $24.95
  • as of 11/20/2017 09:13 UTC details
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New (4) Used (13) from $5.91
  • Seller:Amazon.com
  • Sales Rank:2,367,338
  • Languages:English (Published), English (Unknown)
  • Media:Paperback
  • Number Of Items:1
  • Edition:1
  • Pages:280
  • Shipping Weight (lbs):1.05
  • Dimensions (in):8.9 x 5.9 x 0.8
  • Publication Date:July 7, 2007
  • ISBN:0971340692
  • EAN:9780971340695
  • ASIN:0971340692
Shipping:Eligible for FREE Super Saver Shipping
Availability:Usually ships in 24 hours

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Synopsis
Managers of small to mid-sized help desks and technical support centers now have a guidebook that covers all aspects of the complicated art of running a spectacular support center. From contact handling precesses to personnel issues, this book is full of practical advice for the managers of smaller support centers.

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