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The Complete Guide to Customer Support: How to Turn Technical Assistance Into a Profitable Relationship

The Complete Guide to Customer Support: How to Turn Technical Assistance Into a Profitable Relationship
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  • List Price: $49.95
  • Buy New: $46.21
  • as of 11/18/2017 04:46 UTC details
  • You Save: $3.74 (7%)
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New (18) Used (25) from $2.99
  • Seller:Stork Group
  • Sales Rank:2,920,932
  • Languages:English (Published), English (Original Language), English (Unknown)
  • Media:Paperback
  • Number Of Items:1
  • Edition:1st
  • Pages:272
  • Shipping Weight (lbs):0.96
  • Dimensions (in):6 x 0.6 x 9
  • Publication Date:January 6, 2002
  • ISBN:1578200970
  • EAN:9781578200979
  • ASIN:1578200970
Availability:Usually ships in 1-2 business days

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  • Used Book in Good Condition


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Synopsis
Today's support operations face greater responsibilities than the help desks of the 1990s. That's because customers expect 24x7 assistance on whatever channel they choose - no matter what type of products and/or services they buy. The Complete Guide t

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